MoveXpress
FAQ
-
How is the moving price calculated?
Our pricing is based on several factors, including the size of your move, distance, floor level, elevator availability, and any additional services requested. The online calculator gives an instant estimate, and the final price is confirmed after reviewing all details so there are no surprises at the end
-
Are packing and packing materials included?
Packing services and materials are optional and can be added according to your needs. We use professional packing materials to protect your belongings and can handle everything from fragile items to full household packing
-
Do you move fragile or valuable items?
Yes. We have experience handling fragile and high-value items such as antiques, artwork, mirrors, and electronics. These items are packed separately using reinforced materials and transported with extra care
-
What happens if something is damaged during the move?
We work carefully to avoid any damage, but in the rare case something happens, your belongings are covered according to the agreed insurance conditions. Any issue must be reported immediately so it can be handled quickly and transparently
-
How far in advance should I book my move?
We recommend booking as early as possible, especially during busy periods like weekends and month-ends. However, we also handle last-minute moves whenever availability allows
-
Do I need to prepare anything before moving day?
We recommend disconnecting appliances, emptying furniture, and clearly separating items that are not moving. If you choose our packing service, we take care of the preparation for you